The hotel is located in the center of Old San Juan, making it easy to visit a variety of the areas historical sites. Those staying at this hotel in Old San Juan are within walking distance to museums and forts such as El Morro and San Cristobal. They will also find nightclubs such as the Nuyorican Cafe and places to shop and dine when staying at Casablanca Hotel San Juan. Reaching a variety of destinations is possible on foot, many great restaurants are located along Fortaleza street. To reach other areas that are not as near, guests can use public transportation. Casablanca Hotel San Juan is only a short drive from the Luis Muñoz Marin International airport and the cruise ship terminals.

The hotel provides fax and photocopy service, as well as meeting facilities for those traveling on business. Casablanca Hotel San Juan also has a 24-hr front desk and concierge service. Guests can relax on the rooftop terrace. Wireless Internet access is available in the lobby.